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Gatekeeping Strategies for Front Desk Professionals
Easily and gracefully filter your organization’s visitors and callers without stepping on toes

Price: $199 Register Now
Date: June 26, 2018 | 11:00AM PT • 12:00PM MT • 1:00PM CT • 2:00PM ET

Can’t break away for an hour at this time? For your convenience, a
CD-ROM recording is made of each webinar. You may choose to purchase the CD-ROM either along with the webinar or separately. The CD-ROM recording will be available approximately 14-21 days after the webinar (details).

Program Description:

Amazing front desk professionals make the job look so easy. They greet every visitor and caller (even the impatient or angry ones) with a genuine smile and an unruffled demeanor. But underneath, they’re smoothly assessing and prioritizing. “Should this person be given access?”

When you work the front desk, you’re the face of the company. Your work is also key to helping your organization and its workers make the best use of time and information.

Being able to warmly and calmly handle each person is a sophisticated business skill. Find out how top front desk professionals do it! Register now for an all new one-hour Webinar with practical tips for every interaction—ways to make people feel listened to, valued and understood ... even when the answer is “no.”

Take a Glimpse at What You’ll Learn:

  • Develop a gatekeeping plan with key employees, so you know how to prioritize calls and visits
  • Master the critical active listening skills that let you deliver the best possible service
  • Ask questions that get to the root of people’s needs
  • Recognize nonverbal communication cues that give you insight into what others really want
  • Assertive approaches for dealing with difficult people
  • Self-empowerment techniques that let you take decision-making controlĀ 
  • Recognize the common tricks people use for getting past the gatekeeper and straight to decision makers

Q & A Session:
Upon enrolling in the Webinar, you will have the opportunity to submit your questions via e-mail. Time permitting, your trainer will address questions from Webinar participants. Many questions will be addressed in the Webinar itself. Others will be addressed in the supporting materials that will be available exclusively to Webinar participants.

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Invite Others to Gather Around Your Computer to Attend This Webinar Along With You . . . for FREE!

When you enroll in this webinar, you’ll be entitled to one webinar connection and the extra benefit of gathering as many people around your computer as you can.

You can maximize the reach of this training even more by setting up your own screening room in your organization. For details on how to create your own training room in your office, click here!

Why Use Web Training?

Busy professionals like you sometimes can’t get away from the office for a day to get training — even if it will make your life a thousand times easier! So let us bring the training right to your desk through your PC or Mac!

You’ll get insightful advice and training from an expert in the field, along with effective visual aids to help make the learning stick. There’s simply no easier way to “get it” quickly and effectively than our webinars!



Registration Options:

Option
Standard Fee 
Your Special Price Today
Webinar + CD-ROM **

$398
$298 – SAVE $100!

Webinar Only


$199

CD-ROM ** Only


$199

Follow this enrollment link to make your selection ... Register Now

**For your convenience, a CD-ROM recording is made of each webinar. You may choose to purchase the CD-ROM either along with the webinar or separately. The CD-ROM recording will be available approximately 14-21 days after the webinar.

Questions? Contact customer service at 1-800-258-7246.

Your confirmation will be delivered via e-mail, so an e-mail address is required for registration.

CUSTOMER SERVICE: 1.800.258.7246
National Seminars Training
1.800.258.7246