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Thomas Gardner

To bring this trainer to your organization, contact a Training Consultant at 1-800-344-4613
or e-mail

Throughout Tom Gardner’s twenty-five year career, he has helped companies with organizational change; individual, team and organizational performance improvement; and customer service management. The industries Tom has served run the gamut from high tech firms to utilities to health care and higher education all the way to manufacturing and government organizations.

Tom’s professional expertise is in organizational transformation, process facilitation, management and leadership development, team building and organizational learning, business process redesign and continuous quality improvement. He has spent his career in a variety of managerial and administrative roles in institutions of higher education and as a human resources manager with a professional services firm.

Tom’s mission as a trainer is to be a facilitator of learning by helping seminar participants to assess and clarify goals, align processes and anchor new attitudes, approaches and behavior in the organization’s ure. Tom is an advocate of useful change, not change for change’s sake. His goal is to serve as an agent for performance improvement and organizational learning.

Favorite Training Topics:
Behavior-Based Interviewing
Coaching and Mentoring Skills
Communicating with Confidence, Clarity,and Credibility
Creating a Positive, Energized Work Environment
Critical Thinking and Creative Problem Solving
How to Motivate, Manage, and Lead a Team
Human Resources and the Law
Management and Leadership Skills for Supervisors
Project Management
Time Management and Organization Skills
Coaching and Mentoring Skills
Customer Service That WOWS!

  • University of Michigan, BA, English
  • University of Michigan, MBA, Organizational Behavior and Industrial Relations
  • American Management Association, Accelerated Learning
  • Babson College, Total Quality Management
Work History
  • Management consultant
  • Human Resources manager
  • Career coach
Awards & Affiliations
  • American Society for Training & Development
  • Society for Human Resource Management
Clients Include
  • AmeriHealth Mercy
  • Bridgestone Americas
  • Capital One
  • HBO
  • MetLife
  • Northwest Public Power Association
  • Physiotherapy Associates
  • Social Security Administration

“[Tom’s] presentations are relevant and he always attempts to ascertain specific needs before the training to make sure that the attendees leave his sessions feeling that the training was designed just for them … Tom also has a good sense of humor and allows it to show during the programs so the attendees learn and have a good time while doing it.”

Pat Roe, Northwest Public Power Association

“Tom is great! He has done a great job of assessing the needs of our company and employees and then developing a comprehensive training program targeting those needs. As a trainer, Tom uses a variety of learning techniques during the training and is able to keep everyone in the room engaged. Our employees have given him rave reviews.”

Sallie Adamson, Physiotherapy Associates


To bring this speaker to your organization, contact a Training Consultant at 1-800-344-4613
or e-mail

National Seminars Training