To bring this trainer to your organization, contact a Training Consultant
at 1-800-344-4613 or
Quality — doing things the best way — is critically important to Fred Zapp.
From his early work as developer of an experiential outdoor course for
economically challenged inner city youth to his subsequent position as
the initiator of multi-million dollar construction and renovation projects
for a medical facility, he has always insisted on high quality. Later, as director of quality enhancement for a national health care provider, Fred was able to use his position to increase customer satisfaction, enhance corporate culture and build management’s leadership skills. Now, as a training consultant
and speaker, Fred Zapp reaches people throughout the United States with his message that promotes excellence in leadership, team building and communication.
If your organization could benefit from improved quality, enhanced
productivity and elevated leadership skills, Fred Zapp is just the person
to spark the change. There’s no one better able to improve quality organization-wide.
Favorite Training Topics:
Interpersonal Leadership Skills
Tactics of Effective Leaders
Development of Organizational Mission and Values
Creation of Organizational Goals and Objectives
Enhanced Organizational Communications
Managing Multiple Projects
Leadership and Supervision
M.S., Human Services, Murray State University, Murray, KY
B.S., Social Work, Murray State University, Murray, KY
Independent consultant, Speaker and Trainer
Quality review analyst, The Council on Quality and Leadership
Director of quality enhancement, ResCare
Director, Hazelwood Center
Director of program services, Excepticon
Project Apollo Series Coordinator (instructor), Murray State University
Awards & Affiliations
Licensed Nursing Home Administrator
Licensed Social Worker
Senior Instructor, Colorado Mountain Club
Arkansas Valley Community Center Inc.
Southern Colorado Developmental Disabilities Inc.
ResCare New Mexico
“An amazing ability to observe and provide feedback that
is clear and on target.”
“Enthusiastic, fun, and gives great information that you
can really use.”
“Relates well to everyone, a super communicator.”
To bring this speaker to your organization, contact a Training Consultant at 1-800-344-4613
or e-mail firstname.lastname@example.org