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On-Site Training Programs
Click here to download a complete list of our on-site training topics.

On-Site Training — Training Topics
Developing Your Emotional Intelligence

Who Should Attend?

Anyone who interacts with others as part of their job. In other words, unless you’re a recluse, this course will benefit everyone!

Course Overview

Researchers and business experts agree that people with high emotional intelligence are consistently the top performers in their organizations. They’re more resilient and flexible when things get tough and are held in the highest regard by their bosses, peers, coworkers, and others. 

Unless you work in a vacuum, you have to deal with people — all kinds of people. From the outrageous drama queens to the back-stabbers and turf-guarders to the ordinary hard-working coworkers who’d love to help you out — but just can’t find the time — you’re going to have to work with all of them at one point or another. 

Using the emotional intelligence skills you’ll learn in this seminar, you’ll gain the ability to more appropriately respond to the world around you and eliminate the stress and frustration that often come from working with others.

In this powerful one-day seminar, you’ll learn why emotional intelligence is far more than just a handy set of “people skills,” and why many executives feel it’s the one skill you must have to be successful in today’s workplace.

So, what’s it going to be? Struggling with the status quo or taking that first step toward mega-productivity and communication skills that really work in today’s office environment?

Course Description

Discover exactly what emotional intelligence is … why it’s recognized as one of the hottest performance tools for thousands of success-minded people like you … and how you can easily “raise” your EI to stand out from the crowd.

Course Benefits

  • Gain respect from everyone you come into contact with.
  • Achieve consensus among your teammates and coworkers, faster and without misunderstandings.
  • Understand your emotions and influence the emotions of others in a positive way.
  • Overcome the causes of difficult behaviors in others.
  • Get the results that you want from others.

Course Objectives

Upon completion of this course, participants will better be able to:

  • List emotional intelligence competencies.
  • Explain the mind-body response to emotions.
  • Evaluate when you should and should not tap into emotions in the workplace.
  • Identify strategies to manage your emotional response to events.
  • Practice relating to others using empathy.
  • Recognize four different communication styles and describe how best to interact with them.
  • Use EI to build consensus and reduce conflict.
National Seminars Training