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  Assertiveness Skills for Business Professionals
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Stand up and make yourself heard in a way that will get the results you need!
Your Price: $179.00  (USD)
Program duration: 5:16 hrs
*Approximately 45-60 minutes per module
Trainer: Monica Cornetti
Item No. M99023

Assertiveness requires skill and tact – not just talking over others.

To succeed in today’s fast-paced world, you need to communicate effectively. But if you’re not actively voicing your needs, concerns, and opinions, it’s easy to get lost in the shuffle.

That’s where this course comes in. Our expert trainers know exactly what you’re going through, and they know how to bring out the assertiveness that’s already in you – showing you how to have your voice heard, act with more confidence, and get more respect.

Powerful and effective, this course will teach you to…

  • Build on your natural communication style
  • Use your unique strengths to your advantage
  • Eliminate self-sabotaging behaviors.
  • Confidently handle complaints and criticism
  • Persuade others to see your side

By the end of the day, you’ll have an arsenal of tools for speaking with more confidence, disarming conflict, and getting others to see your point of view. So stop getting bulldozed and enroll today!

  View Sample Video:

Module 1:  Assertiveness in Today’s Business Environment

  • What Is Assertiveness?
  • What’s the Big Deal?
  • How Assertive Are You?
  • You’ve Got 90 Seconds
  • Do This … Don’t Do That

Module 2:  Making the Most of Your Natural Communication Style

  • Keep E-Communication Real
  • Communicate With Confidence
  • Work With People, Not Against Them
  • It’s Not What You Say . . . It’s How You Say It

Module 3:  Put Your Best Foot (and Mouth) Forward

  • Use Your Voice for Maximum Impact
  • Study Their Body Language
  • Who, What, Why, and How

Module 4:  Asserting With Diplomacy and Tact

  • Inductive or Deductive?
  • STAR Power
  • Frame Your Message
  • A Wolf in Sheep’s Clothing

Module 5:  When the Going Gets Tough

  • Can You Hear Me Now?
  • The Active and Reflective Listening Process
  • Rules of Engagement
  • Know When to Give In and When to Hold Your Ground
  • Why Do We Avoid Conflict?

Module 6:  The Power to Persuade and Influence

  • It’s a Balancing Act
  • Defuse Difficult Personalities
  • Win the Hearts and Minds of Your Listeners
  • Do You Know What You Want?
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