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  The Essentials of Front Desk Safety and Security
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A front desk guide to handling security threats, emergencies and other unexpected situations

All recordings available 14-21 days after event date: 10/03/17
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As a front desk professional, you’re expected to handle a variety of situations, in person and on the phone. And in this day and age, there’s no telling how serious a security threat you may find yourself up against.

Bomb threats ... irate visitors ... suspicious packages ... these are only a few of the safety issues you must be able to handle. If you’re unsure how to respond in these situations, you can’t afford to chance it. After all, the lives of your co-workers and visitors—not to mention your own life—are at stake. That’s why we’ve created The Essentials of Front Desk Safety & Security: To help you gain the crucial techniques to handle these threatening situations and many more!

You’ll walk away from this webinar with the knowledge and skills to protect your organization’s front line and yourself.

What You’ll Learn

  • How to spot and correct potential safety risks at the front deskĀ 
  • Procedures for screening visitors and controlling the flow of front door traffic
  • Tips that will help you project a confident and authoritative image
  • Why it’s so important to trust your intuitionĀ 
  • Strategies for screening incoming mail and packages
  • How to respond to a variety of emergency situations, from medical emergencies to fires
  • Top strategies for recognizing and defusing problem behaviorĀ 


PC System Requirements:
800MHz Intel Pentium III processor or equiv. • Microsoft® Windows® 2000/XP or later • Min. 256 MB of RAM • 48x CD-ROM / DVD-ROM • Sound card w/ speakers or headphones • Screen Resolution 1024 x 768, 32-bit Color • Macromedia® Flash® 8 Player • Microsoft® Internet Explorer® 6.0 or later • Adobe® Acrobat® Reader® 6 or later • A high-speed Internet connection recommended
 
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CD-ROM
Item #: 286536
Price: $199.00



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National Seminars Training
1.800.258.7246