E-mail is the most popular communication tool in the workplace today. It’s easy to see why — e-mail is fast and efficient.

But there’s a downside: E-mail communication can be so quick and convenient that it’s easy to make mistakes. You forget how important it is to use the right tone … get to the point … and check for typos that completely change what you’re saying.

Learn how to eliminate miscommunication, avoid mistakes, and come across as professional.

If you’ve ever had anyone misunderstand what you’ve said in an e-mail — you know the pain it can cause! Don’t let that happen to you ever again!

The communication techniques you’ll learn in this powerful one-hour Conference will ensure every e-mail you write says exactly what you intend for it to say. Your expert trainer will teach you how to come across clear, concise, polished, and professional in every e-mail you write from now on!

E-mail has changed the rules of business communication — which makes this training critical!

You probably spend more time corresponding with coworkers, clients, and vendors through e-mail than you do on the phone or in face-to-face meetings combined. Your reputation is on the line every time you hit “send.”

Don’t risk making any more mistakes! Attend this training and learn how to write e-mails with confidence and success!

A Glance At What You’ll Learn

• The importance of a clear, concise, and specific subject line
• The most common e-mail mistakes — and how NOT to make them!
• When to use caps, abbreviations, and “smilies” — and when to avoid them
• Know when to send an e-mail — and when it’s time to pick up the phone or schedule a face-to-face meeting
• Eliminate wordiness that obscures your message
• How long is “too long” for an e-mail?
• Check your tone: is the tone you intend the tone you reader will hear?
• The most important thing you can do: the essential checklist you NEED to review before you hit send!