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Business Grammar Tips, Tricks, & Techniques
Recorded On 06/06/08
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Business Proofing & Editing Made Easy
Recorded On 06/13/08
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Communicating With Clarity & Credibility
Recorded On 04/16/08
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Communicating With Tact & Finesse
Recorded On 10/06/09
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Communicating With Tact & Finesse
Event Date 05/20/10
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How to Avoid Making a Costly Mistake When Reading and Signing Contracts
Event Date 05/11/10
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How to Boost Morale Through Communication
Event Date 04/20/10
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Keys to Handling Social Media at Work MySpace, Facebook, and More
Event Date 05/18/10
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Keys to Handling Social Media at Work MySpace, Facebook, and More
Recorded On 08/20/09
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Techniques of Successful Technical Writing
Recorded On 01/14/09
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The Business Writing and Grammar CD Series
Recorded On 05/15/09
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The Communication CD Collection
Recorded On 07/23/09
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The E-Communication Boot Camp: E-mail, Text, Social Media, and More at Work
Recorded On 11/11/09
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The Essentials of Active Listening: A Communication Course
Recorded On 08/21/08
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The Essentials of E-mail and Business Writing
Recorded On 05/23/08
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The Essentials of E-mail and Business Writing
Recorded On 05/23/08
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Writing With Diplomacy, Tact, and Finesse
Recorded On 05/30/08
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Writing With Diplomacy, Tact, and Finesse
Event Date 04/13/10
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Bill Capodagli Presents, Customer Service – “The Disney Way”
Recorded On 02/16/10
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Bill Capodagli Presents, Customer Service – “The Disney Way”
Recorded On 08/20/08
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Creating an Environment of Customer Service Excellence
Recorded On 10/13/09
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Harnessing the Power of Excel® Database Features
Recorded On 02/16/10
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How to Deliver Grand Slam Customer Service
Recorded On 04/24/08
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How to Effectively Handle Customer Complaints
Recorded On 05/08/08
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Making a Smooth Transition Into Excel® 2007
Recorded On 01/12/10
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Managing the Emerging Work Force: Gen X & Gen Y
Event Date 03/30/10
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Managing the Emerging Work Force: Gen X & Gen Y
Recorded On 08/06/09
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Mastering Excel® Functions and Formulas
Event Date 03/16/10
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Motivational Techniques for Customer Service Professionals
Recorded On 04/10/08
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Sales Success Strategies for Prospecting & Cold-Calling
Recorded On 04/18/07
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Secrets for Selling Over the Phone
Event Date 03/17/10
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Secrets for Selling Over the Phone
Recorded On 07/14/09
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The Dos & Don’ts of Customer Service
Recorded On 03/13/08
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The Essentials of Front Desk Safety and Security
Recorded On 12/18/08
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Understanding What Your Customer Really Wants
Recorded On 03/27/08
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How to Build Microsoft® Access® Tables
Recorded On 02/19/08
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How to Build Microsoft® Access® Tables
Recorded On 02/19/08
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How to Format Tables, Charts, and Columns in Microsoft® Word®
Recorded On 09/09/08
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How to Make Microsoft® Outlook® Work Harder for You!
Recorded On 06/25/08
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How to Make Microsoft® Outlook® Work Harder for You!
Recorded On 06/25/08
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How to Use Adobe Acrobat
Event Date 04/06/10
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How to Use Crystal Reports
Recorded On 12/16/09
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How to Use Microsoft® Access® Queries to Find and Display Data
Recorded On 02/05/08
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How to Use Microsoft® Excel® PivotTables® to Easily Summarize and Analyze Data
Recorded On 05/16/08
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How to Use Microsoft® Excel® PivotTables® to Easily Summarize and Analyze Data
Event Date 05/25/10
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How to Use Microsoft® Word® Graphic & Design Features
Recorded On 08/26/08
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Integrating Microsoft® Office® & the Web Into Your Microsoft® PowerPoint® Presentations
Recorded On 08/11/06
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Internet & E-mail Monitoring: Developing Effective & Legally Sound Policies & Procedures
Recorded On 03/10/10
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Internet & E-mail Monitoring: Developing Effective & Legally Sound Policies & Procedures
Recorded On 10/24/07
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Keys to Developing Effective E-Newsletters
Recorded On 04/23/08
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Mastering Microsoft® Excel® Macros
Recorded On 05/02/08
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Microsoft Excel 60-Minute CD-ROMS
Recorded On 01/01/00
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Microsoft® PowerPoint® Supercharged With Multimedia!
Recorded On 07/12/06
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Outlook® Tips, Tricks & Techniques
Event Date 06/29/10
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Search Engine Optimization: Secrets to Driving More Traffic to Your Web Site
Recorded On 08/03/06
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Time-Saving Microsoft® Excel® Tips & Shortcuts For Every User
Recorded On 04/29/08
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2008 EEO-1 Reporting Compliance Update
Recorded On 07/21/08
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Coping With Payroll Hot Spots
Recorded On 12/15/06
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Cost-Saving Strategies for Accounts Payable
Recorded On 02/26/08
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Fraud Detection & Prevention for Accounts Payable
Recorded On 03/11/08
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How to Collect More Money!
Recorded On 04/15/08
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How to Conduct a Competitive Pay Analysis
Recorded On 05/20/08
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How to Control Workers’ Compensation Costs
Recorded On 01/24/08
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How to Read Financial Statements
Recorded On 02/10/10
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How to Read Financial Statements
Recorded On 08/07/08
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How to Talk About Pay in a Tough Economy
Event Date 06/09/10
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The Essentials of Bankruptcy Law for Collection Professionals
Recorded On 04/29/08
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The Management System
Recorded On 09/09/09
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Understanding and Complying With the Fair Debt Collection Practices Act
Recorded On 09/15/09
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Vendor Management Strategies for Accounts Payable Professionals
Recorded On 02/12/08
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Americans with Disabilities Act
Recorded On 08/07/08
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Avoiding the Most Common Costly Mistakes Made in Employee Handbooks
Recorded On 08/18/09
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COBRA Compliance
Recorded On 03/19/09
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Creating a Plan for Preventing & Handling Workplace Violence
Recorded On 04/09/08
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Developing Effective Dress Code Policies: How to Create Them … Write Them … And Enforce Them
Event Date 03/24/10
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Effective Dress Code Policies: How to Create Them … Write Them … And Enforce Them
Recorded On 05/01/08
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Emergency Response & Disaster Planning
Recorded On 07/24/08
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Emergency Response & Disaster Planning
Event Date 05/27/10
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Everything You Need to Know About EEOC Claims
Recorded On 07/17/09
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Exempt vs. NonExempt: Understanding FLSA's Classification Standards
Recorded On 09/10/09
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Exempt vs. NonExempt: Understanding FLSA's Classification Standards
Event Date 05/13/10
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FMLA & Intermittent Leave
Event Date 06/10/10
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FMLA & Intermittent Leave
Recorded On 11/19/09
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FMLA 2009 New Regulations Update
Recorded On 09/30/09
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Fundamentals of Paid-Time-Off Policies In Today’s Workplace
Recorded On 06/04/09
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Fundamentals of Paid-Time-Off Policies In Today’s Workplace
Event Date 04/28/10
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Handling Employee Complaints & Concerns
Recorded On 12/03/09
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Health Savings Accounts
Recorded On 09/18/08
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Health Savings Accounts
Event Date 06/30/10
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How to Avoid Making a Terrible Hiring Mistake
Recorded On 10/28/08
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How to Conduct Effective Interviews
Recorded On 02/18/10
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How to Conduct Effective Interviews
Recorded On 07/31/08
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How to Conduct Effective Workplace Investigations
Recorded On 05/12/08
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How to Conduct More Effective Performance Evaluations
Recorded On 05/01/08
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How to Conduct More Effective Performance Evaluations
Event Date 03/18/10
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How to Create a Cost-Effective Competitive Employee Benefits Package
Recorded On 04/01/08
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How to Effectively Communicate Employee Benefits
Recorded On 04/24/08
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How to Legally Terminate Employees
Recorded On 08/14/08
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How to Legally Terminate People With Attitude Problems
Event Date 04/15/10
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How to Legally Terminate People With Attitude Problems
Recorded On 06/24/08
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How to Prevent Retaliation Lawsuits
Recorded On 03/04/08
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How to Prevent Retaliation Lawsuits
Recorded On 03/04/08
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How to Terminate Employees With Compassion
Recorded On 05/05/09
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Human Resources and The Law: What’s New In 2009
Recorded On 02/19/09
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Immigration Law Compliance
Recorded On 01/18/10
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Keys to Effective Employee Orientation
Event Date 06/03/10
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Keys to Effective Employee Orientation
Recorded On 06/12/08
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Keys to Effectively Handling Employee Behavior & Performance Problems
Recorded On 12/18/08
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Keys to Legally Sound Feedback, Discipline & Termination
Recorded On 05/09/08
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Legal Dos and Don’ts of Interviewing & Hiring People
Recorded On 09/04/08
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Legal Dos and Don’ts of Interviewing & Hiring People
Event Date 03/29/10
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Managing Employee Leave & Absenteeism
Recorded On 01/28/10
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Managing Employee Leave & Absenteeism
Recorded On 05/28/08
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Overcoming Employee Resistance to Change
Recorded On 05/20/08
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Overcoming Employee Resistance to Change
Recorded On 02/24/10
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Pre-employment testing: what you can and can’t do
Recorded On 09/25/08
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Preventing & Handling Workplace Violence
Recorded On 12/08/09
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Preventing Discrimination, Leave & Harassment Lawsuits
Event Date 04/07/10
Pre-Order
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Preventing Discrimination, Leave & Harassment Lawsuits
Recorded On 11/28/07
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Preventing Sexual Harassment in the Workplace
Recorded On 05/15/07
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Preventing Sexual Harassment in the Workplace
Recorded On 05/15/07
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Records Retention & Destruction for Human Resources
Event Date 06/16/10
Pre-Order
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Records Retention & Destruction for Human Resources
Recorded On 07/09/08
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Special HR Training: ADA Compliance & Mental Illness Leave
Recorded On 12/03/08
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Terminating Employees on Leave
Recorded On 04/01/09
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The ADA Amendments Act
Recorded On 08/27/09
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The Essentials of Employee Onboarding
Recorded On 04/07/09
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The Essentials of Employee Onboarding
Event Date 04/27/10
Pre-Order
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The Human Resources Compliance Audio Series
Recorded On 06/29/09
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The Ins & Outs of Effective HR Policies
Recorded On 08/26/08
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The Pension Protection Act of 2006 - Dramatic 401(k) Changes Are Here
Recorded On 01/25/07
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Untangle the Triangle: FMLA, Workers’ Comp, and ADA
Recorded On 03/26/09
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Variable Compensation: Using a performance-based strategy to motivate and retain your best employees
Recorded On 01/16/08
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What you need to know about Family Responsibility Discrimination Guidelines
Recorded On 04/22/09
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Assertiveness Skills: A Guide to Positively Successful Communication
Recorded On 02/04/10
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Assertiveness Skills: A Guide to Positively Successful Communication
Recorded On 07/09/08
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Author Gary Topchik Presents The First-Time Manager's Guide to Team Building
Recorded On 08/22/07
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Basic Supervision Skills
Recorded On 05/22/08
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Basic Supervision Skills
Event Date 04/14/10
Pre-Order
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Building Cooperation & Trust with Your Employees
Recorded On 04/22/08
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Building Cooperation & Trust with Your Employees
Recorded On 04/22/08
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Creative Strategies for Training the Unmotivated or Reluctant Learner
Recorded On 06/04/08
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Creative Strategies for Training the Unmotivated or Reluctant Learner
Recorded On 03/03/10
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Creative Team-Building Ideas & Activities
Recorded On 06/05/08
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Dealing With the Dreaded “C” … Conflict in the Workplace
Recorded On 06/02/08
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Delegation Skills for Managers & Supervisors
Recorded On 08/27/08
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Developing Your Leadership Voice: How to Be an Effective Communicator Who Gets Results
Recorded On 08/04/09
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Effective Criticism & Discipline Skills for Managers
Recorded On 06/19/08
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Employment Law for Managers
Recorded On 11/17/08
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Enforcing Employee Wage Garnishments
Recorded On 09/23/08
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Enforcing Employee Wage Garnishments
Event Date 05/04/10
Pre-Order
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Essential Communication Skills for Managers
Recorded On 07/14/08
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Getting Results Without Authority
Recorded On 03/09/10
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High-Powered Strategies for Innovative Problem Solving & Decision Making
Recorded On 03/12/08
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How to Be a Motivating Manager
Recorded On 09/10/08
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How To Communicate Financial Information to Employees
Recorded On 01/17/08
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How to Conduct Effective Meetings
Recorded On 07/30/08
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How to Effectively Lead Interdepartmental Work Teams
Recorded On 06/26/07
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How to Effectively Supervise Off-Site Employees
Recorded On 06/04/08
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How to Effectively Supervise Off-Site Employees
Event Date 05/06/10
Pre-Order
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How to Give Effective Performance Feedback to Employees
Recorded On 02/02/10
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How to Give Effective Performance Feedback to Employees
Recorded On 06/17/08
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How to Grow Your E-mail List
Recorded On 12/13/06
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How to Handle Difficult People
Recorded On 07/16/08
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How to Handle Emotionally Charged Situations in the Workplace
Recorded On 06/25/08
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How to Manage Priorities & Time
Event Date 03/23/10
Pre-Order
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How to Manage Priorities & Time
Recorded On 07/16/09
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How to Plan Successful Events
Recorded On 08/12/08
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How to Plan Successful Events
Event Date 06/02/10
Pre-Order
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How to Prevent Employee Burnout
Event Date 07/07/10
Pre-Order
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How to Prevent FMLA Abuse
Recorded On 02/22/10
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How to Prevent FMLA Abuse
Recorded On 05/19/09
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How to Provide Effective Employee Discipline
Recorded On 05/14/08
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How to Revive the Classroom Experience
Recorded On 05/21/08
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How to Successfully Manage People in a Tough Business Climate
Recorded On 01/21/09
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How to Supervise People
Recorded On 10/08/09
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How to Work Effectively With People Who Act, Think & Work SO Differently From You!
Recorded On 06/10/08
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How to Write Effective Job Descriptions … in Half the Time!
Recorded On 06/26/08
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Investigating Employee Complaints
Recorded On 10/21/08
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Investigating Employee Complaints
Event Date 06/22/10
Pre-Order
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Keeping Your People Revved in Tough & Uncertain Times
Recorded On 01/08/09
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Keys to Turning Employee Interviews Into Conversations
Recorded On 05/06/08
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Low-Cost & No-Cost Ways to Motivate Employees
Recorded On 01/22/09
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Making a Seamless Transition Into Management
Recorded On 01/13/10
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Managing Cross-Generational Teams
Recorded On 07/17/08
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Managing Employees Who Have Rotten Attitudes or Lousy People Skills
Recorded On 06/12/08
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Managing Employees Who Have Rotten Attitudes or Lousy People Skills
Event Date 05/19/10
Pre-Order
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Sid Kemp, PMP, Presents Perfect Solutions for Difficult Employee Situations
Recorded On 05/15/07
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Simple, Quick & Stress-Free Organization Strategies
Recorded On 10/29/08
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Simple, Smart, and Low-Cost Ways to Recognize & Reward Employees
Recorded On 12/09/08
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Straight Talk for Unproductive and Underperforming Employees
Recorded On 09/09/09
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Straight Talk for Unproductive and Underperforming Employees
Event Date 05/26/10
Pre-Order
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Succession Planning
Recorded On 04/16/08
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Supervising Front-Line Employees
Recorded On 04/02/08
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The Essentials of Diversity in Today’s Workplace
Recorded On 02/27/08
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The Outstanding Manager CD Training Collection
Recorded On 07/01/09
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The Secrets of Building Team-Player Thinking
Recorded On 06/11/08
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The Supervisors’ Guide to Giving On-Target Directions, Helpful Feedback, & Constructive Criticism
Recorded On 04/16/09
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The Ultimate Training for Your Toughest Workplace Dilemma ... Working With Difficult and Challenging People
Recorded On 10/30/09
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Turning Around Bad Employee Behavior
Recorded On 03/06/08
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Bill Capodagli presents ... Innovate the Pixar Way
Recorded On 03/04/10
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Bill Capodagli Presents The Disney Way
Recorded On 03/13/07
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Bill Capodagli Presents, Creativity - “The Disney Way”
Recorded On 08/06/08
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Bill Capodagli Presents, Creativity - “The Disney Way”
Recorded On 08/06/08
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Bill Capodagli Presents, Creativity - “The Disney Way”
Recorded On 08/06/08
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Bill Capodagli Presents, Leadership - “The Disney Way”
Recorded On 03/31/08
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Business Etiquette 101
Event Date 06/16/10
Pre-Order
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Confidence & Assertiveness Skills for Women
Recorded On 03/20/08
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Confidence, Credibility, and Influence Skills for Women
Recorded On 08/19/09
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Conflict & Confrontation Skills for Women
Recorded On 04/03/08
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Creating Balance & Letting Go of Stress
Recorded On 04/17/08
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Critical Thinking & Problem Solving Skills
Recorded On 12/15/09
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Dr. Cherie Carter-Scott on Overcoming Negativity in the Workplace
Recorded On 07/21/08
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Dr. Joseph Michelli on The Starbucks Experience
Recorded On 06/20/07
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Essential Time Management Techniques for Administrative Professionals
Recorded On 11/07/07
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Featuring Dr. Barbara E. Bund on The Outside-In Corporation
Recorded On 02/23/07
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Going Green at Work
Recorded On 04/22/08
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How to Be a Super Sales Coach
Recorded On 03/22/07
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How to Be a Tough-as-Nails Negotiator
Recorded On 04/30/08
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How to Be a Tough-as-Nails Negotiator
Event Date 04/29/10
Pre-Order
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How To Coach Your Team To Exceptional Performance … the Coach Joe Way
Recorded On 05/13/08
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How To Coach Your Team To Exceptional Performance … the Coach Joe Way
Recorded On 05/13/08
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How to Create Attention-Grabbing Designs
Event Date 05/05/10
Pre-Order
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How to Create Attention-Grabbing Designs
Recorded On 11/05/09
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How to Handle Difficult & Emotional Situations, Patients & Family Members
Recorded On 05/04/07
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How to Handle Emotions Under Pressure
Recorded On 07/24/08
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How to Prevent Identity Theft In Your Organization
Recorded On 09/25/07
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How to Write Copy That Sells
Recorded On 06/27/07
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Leonard Saffir Presents PR on a Budget
Recorded On 06/04/07
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Making eBay Work for Your Business
Recorded On 02/21/07
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Managing Chaos and Pressure at Work
Recorded On 01/26/10
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Mastering the Secrets of Persuasive Communication
Recorded On 11/18/09
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Overcoming Sales Objections
Recorded On 09/29/06
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Podcasting for Your Business
Recorded On 03/27/07
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Power Tips & Shortcuts for Creating Microsoft® Excel® Charts and Graphs
Recorded On 06/11/08
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Secrets to Getting Your Workplace REVVED!
Recorded On 07/27/09
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Secrets to Getting Your Workplace REVVED!
Recorded On 01/23/08
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Secrets to Getting Your Workplace REVVED!
Recorded On 01/23/08
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Secrets to Reducing Your Stress at Work
Recorded On 07/01/08
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The Life Balance System for Women
Recorded On 08/05/09
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The Quick and Easy Way to Create Microsoft® PowerPoint® Presentations
Recorded On 06/19/08
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The Quick and Easy Way to Create Microsoft® PowerPoint® Presentations
Recorded On 06/19/08
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The Working Woman's Guide to Creating Balance & Letting Go of Stress
Recorded On 09/23/09
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Understanding, Developing, and Implementing Effective Internal Controls
Recorded On 02/09/10
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Understanding, Developing, and Implementing Effective Internal Controls
Recorded On 03/25/08
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Workplace Wellness Programs: What Works? What Doesn’t?
Recorded On 07/30/08
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Time Management Tips
Recorded On 10/14/08
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Building Better Team Communication
Event Date 06/24/10
Pre-Order
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Building Better Team Communication
Event Date 06/24/10
Pre-Order
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Creating Stronger Workplace Teams: Communicating for Results
Recorded On 07/23/08
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Making Difficult, Dry Subjects Interesting & Easy for Learners
Recorded On 05/07/08
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The Trainer’s Guide to Creating Interactive Learning Games & Activities
Recorded On 06/18/08
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How to Get Great Deals & Terms Bargaining With Vendors & Suppliers
Recorded On 07/29/08
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OSHA Recordkeeping Compliance
Recorded On 08/20/08
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OSHA Recordkeeping Compliance
Recorded On 01/27/10
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OSHA-Compliant Safety Training
Recorded On 12/07/05
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Strengthening Warehouse and Inventory Security
Recorded On 10/25/06
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The Golden Rules of Accurate Inventory Counts
Recorded On 11/15/06
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Understanding RFID Technology in Inventory Management & Control
Recorded On 11/01/06
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