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Full Webinar Schedule ...
02/23/18 Mastering the Art of Coaching & Teambuilding
02/26/18 How to Use Crystal Reports
02/27/18 Managing the Complexities of Paid Sick and Family Leave Laws
02/28/18 Handling Personality Clashes in the Workplace
03/01/18 Strategic Thinking
03/02/18 Secrets of Clear Communication
03/05/18 Speaking Up at Work to Manage Unrealistic Expectations
03/06/18 Maximizing the Power of Excel® With Macros and Modules
03/07/18 The Essentials of Management for First-Time Managers
03/08/18 The Business Grammar "Crash Course"
03/09/18 Mastering Microsoft® Outlook®
03/12/18 How to Prevent and Respond to Claims of Sexual and Unlawful Harassment in the Workplace
03/13/18 Strategies to Tame Incivility and Increase Cooperation
03/14/18 Turn Around Underperforming Employees
03/15/18 Confidence & Assertiveness Skills for Women
03/16/18 Telephone Skills for Customer Service and Sales Professionals
03/19/18 Success Strategies for the Introverted Leader
03/20/18 How to Avoid the Worst PowerPoint® Mistakes People Make
03/21/18 The Essentials of Front Desk Safety & Security
03/22/18 Mastering Excel Functions & Formulas
03/23/18 Time Management: Tips for Getting Hours Back in Your Day
03/26/18 Building Better Team Communication
03/27/18 FMLA Medical Certification: How to Administer Leave, Minimize Abuse and Prevent Lawsuits
03/28/18 Defeating Negativity in the Workplace
03/29/18 Critical Thinking & Problem-solving Skills
03/30/18 Clear and Confident Communication Skills
04/02/18 FLSA: Understanding Exempt and Nonexempt Overtime Regulations
04/03/18 Legally Sound Employee Discipline
04/04/18 Inspired Design Basics for Non-Graphic Designers
04/05/18 How to Read Financial Statements
04/06/18 Proofreading Skills and Strategies
04/09/18 New Strategies for Finding and Recruiting Employees
04/10/18 Problem Solving and Decision Making for Administrative Professionals
04/11/18 How to Give Effective Performance Feedback to Employees
04/12/18 Communicating Through Email: Top 10 Dos and Don’ts
04/13/18 Become a Customer Service Superstar — Get Primed for the Climb
04/16/18 Persuasive Communication: Building Trust and Influence
04/17/18 How to Prevent FMLA Abuse
04/18/18 Employee Offboarding: Procedures for Departing Workers
04/19/18 Advanced Techniques for Microsoft® PowerPoint®
04/20/18 Telephone Skills for Administrative and Front-Desk Professionals
04/23/18 How to Handle Emotions Under Pressure
04/24/18 How to Manage Priorities & Time
04/25/18 How to Conduct Effective Workplace Investigations
04/26/18 Navigating Gossip and Grapevines in the Workplace
04/27/18 Keys to Improving Employee Accountability
04/30/18 Mastering Microsoft® Excel® PivotTables
05/01/18 How to Effectively Support Multiple Bosses
05/02/18 The Essentials of Employee Onboarding
05/03/18 Bill Capodagli presents Customer Service - The Disney Way
05/04/18 How to Work Effectively with People Who Act, Think & Work SO Differently from You!
05/08/18 Communicating With Tact & Finesse
05/09/18 Termination Pay Dos and Don’ts
05/10/18 Microsoft Outlook®: Advanced Features and Functions
05/11/18 Managing Millennials and a Younger Workforce
05/14/18 How to Conduct Effective Interviews
05/15/18 Writing With Diplomacy, Tact, & Finesse
05/16/18 Developing a Professional Presence
05/17/18 “Finance 101” For Non-Financial Managers
05/18/18 Stress Management for Women
05/21/18 Fraud Detection and Prevention for Accounts Payable
05/22/18 Constructive Ways to Manage Anger
05/23/18 Top 10 Management Survival Skills for First-Time Supervisors
05/24/18 Assertiveness Skills for Front Desk Professionals
05/25/18 Dealing with Toxic Employees: Eliminating Bad Behavior
05/29/18 Managing Employees Who Are Stretched to the Max
06/01/18 How to Effectively Handle Customer Complaints
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