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Full Webinar Schedule ...
DATE TITLE
01/25/17 5 Ways to Deliver Noteworthy Customer Service
 
01/26/17 The Supervisors’ Guide to Giving Directions, Feedback and Criticism
 
01/27/17 How to Comply With OSHA's Lockout/Tagout Standard
 
01/30/17 Preventing & Handling Workplace Violence
 
01/31/17 Telephone Skills for Administrative and Front-Desk Professionals
 
02/01/17 How to Handle Emotionally Charged Situations In the Workplace
 
02/02/17 The Basics of HR Metrics: How to Measure and Report Key Operational and Financial Information
 
02/03/17 Maximizing the Use of Excel® Dashboards
 
02/06/17 Developing Trust and Respect in the Workplace
 
02/07/17 The I-9 Reporting and Compliance Webinar
 
02/08/17 Business Writing Essentials
 
02/09/17 How to Effectively Supervise Off-Site Employees
 
02/10/17 Structured Thinking and Communication Skills
 
02/13/17 How to Use Crystal Reports
 
02/14/17 Unlocking the Secrets of Adobe® Acrobat®
 
02/15/17 PowerPoint® Design Techniques
 
02/16/17 Time Management Power Tips
 
02/17/17 Mental Illness & Depression Under the ADA
 
02/21/17 The Basics of Finance: A Crash Course for Non-Financial Professionals
 
02/22/17 The Introvert’s Guide to Building Rapport with Anyone, Anywhere
 
02/23/17 Managing the Front Desk
 
02/24/17 Mastering the Art of Coaching & Teambuilding
 
02/27/17 How to Write Outstanding Web Copy
 
02/28/17 Strategic Thinking
 
03/01/17 Handling Personality Clashes in the Workplace
 
03/02/17 Secrets of Clear Communication
 
03/03/17 Fundamentals of Paid-Time-Off Policies In Today's Workplace
 
03/06/17 Mastering Microsoft® Outlook®
 
03/13/17 Active Listening Techniques for Effective Communication
 
03/20/17 Defeating Negativity in the Workplace
 
03/28/17 Maximizing the Power of Excel® With Macros and Modules
 
03/29/17 Clear and Confident Communication Skills
 
04/04/17 Designing Brochures, Newsletters, Reports, and More
 
04/10/17 Become a Customer Service Superstar — Get Primed for the Climb
 
04/11/17 How to Read Financial Statements
 
04/13/17 FLSA: Understanding Exempt and Nonexempt Overtime Regulations
 
04/21/17 Secrets of Becoming an Indispensable Assistant
 
04/26/17 Proofreading Skills and Strategies
 
04/27/17 Managing Controversial Conversations in the Workplace
 
04/28/17 Excel® Data Analysis: Functions and Formulas
 
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