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Full Webinar Schedule ...
08/20/18 Managing the Front Desk
08/21/18 Getting Results Without Authority
08/22/18 How to Effectively Supervise Off-Site Employees
08/23/18 Handling Personality Clashes in the Workplace
08/24/18 Mental Illness & Depression Under the ADA
08/27/18 Finding Balance in Your Workday
08/28/18 Bulletproof Documentation
08/29/18 Data Mining Made Easy
08/30/18 Secrets of Clear Communication
08/31/18 How to Create a Payroll Procedures Manual
09/04/18 Critical Thinking & Problem-solving Skills
09/05/18 Building Better Team Communication
09/06/18 Confidence & Assertiveness Skills for Women
09/07/18 Managing With Resilience and Mental Toughness
Telephone Skills for Customer Service and Sales Professionals
09/10/18 The Essentials of Front Desk Safety & Security (11:00am CT)
The Essentials of Front Desk Safety & Security (1:00pm CT)
The Essentials of Front Desk Safety & Security (3:00pm CT)
09/11/18 Unleash the Power of Microsoft® Office Templates
09/12/18 Active Listening Techniques for Effective Communication
09/13/18 Success Strategies for the Introverted Leader
09/14/18 Time Management: Tips for Getting Hours Back in Your Day
09/17/18 The Business Grammar "Crash Course" (11:00am CT)
The Business Grammar "Crash Course" (1:00pm CT)
The Business Grammar "Crash Course" (3:00pm CT)
09/18/18 Mastering Microsoft® Outlook®
09/19/18 Untangle the Triangle: FMLA, Workers' Comp, and ADA
The Essentials of Facebook® Marketing
09/20/18 Developing a Leadership Presence
09/21/18 Setting Clear Goals & Performance Expectations for Employees
09/24/18 Defeating Negativity in the Workplace
09/25/18 The Essentials of Management for First-Time Managers
09/26/18 The Top 10 Mistakes Managers Make and How to Avoid Them
EXEMPT vs NON-EXEMPT: Understanding FLSA Classification Standards
09/27/18 Mastering Excel Functions & Formulas (11:00am CT)
Mastering Excel Functions & Formulas (1:00pm CT)
Mastering Excel Functions & Formulas (3:00pm CT)
09/28/18 Clear and Confident Communication Skills
Sales & Use Tax
10/01/18 Public Speaking Without Fear
How to Successfully Manage a One-Person HR Department
10/02/18 Inspired Design Basics for Non-Graphic Designers
10/03/18 Advanced Techniques for Microsoft® PowerPoint®
10/04/18 How to Read Financial Statements
10/05/18 How to Give Effective Performance Feedback to Employees
10/10/18 Diversity in the Workplace: Creating a Positive Culture of Acceptance and Inclusion
10/11/18 Payroll Law Update
10/12/18 Navigating Gossip and Grapevines in the Workplace
10/15/18 How to Manage Priorities & Time
10/16/18 Telephone Skills for Administrative and Front-Desk Professionals
10/17/18 Legally Sound Employee Discipline
10/18/18 How to Prevent FMLA Abuse
Getting Delinquent Accounts to Pay Up
10/19/18 Maximizing the Power of Excel® With Macros and Modules
10/24/18 How to Handle Emotions Under Pressure
10/25/18 Legally Handling Garnishments
Persuasive Communication: Building Trust and Influence
10/26/18 Communicating Through Email: Top 10 Dos and Don’ts
10/30/18 Stress Management for Women
11/01/18 Developing a Perpetually Positive Attitude
11/02/18 How to Effectively Handle Customer Complaints
11/05/18 “Finance 101” For Non-Financial Managers
11/06/18 Communicating With Tact & Finesse
11/07/18 Developing a Professional Presence
11/08/18 Microsoft Outlook®: Advanced Features and Functions
Legalities of Job Postings and Hiring Processes
11/09/18 Managing Employees Who Are Stretched to the Max
Dealing With Difficult Situations
11/12/18 How to Work Effectively with People Who Act, Think & Work SO Differently from You!
Fraud Detection and Prevention for Accounts Payable
11/14/18 Top 10 Management Survival Skills for First-Time Supervisors
11/15/18 Mastering Microsoft® Excel® PivotTables
11/20/18 How to Conduct Effective Interviews
11/26/18 Termination Pay Dos and Don’ts
Constructive Ways to Manage Anger
11/27/18 Writing With Diplomacy, Tact, & Finesse
11/28/18 Managing Millennials and a Younger Workforce
11/29/18 How to Get Started With Microsoft® SharePoint
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